Absence of a Business System Analyst is often the reason that relationships between Business People and Programmers go ugly. Most of us have heard stories about business people who bring a project to programmers, and later on the project is either delivered late, or comes short of the specs. That’s not always the case specially when the Programmer does a good system analysis job during the project, but again not every programmer makes a good system analyst.
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In larger organizations, System Analysts make the communication between IT and Business departments possible. In the absence of System Analysts this relationship becomes gradually dysfunctional, until at some point one department manages to dominate the other in the power hierarchy. During this struggle, people on both side become overworked, undermined, and frustrated. Eventually, the excessive loss of resources and lack of productivity could bring down an entire organization.
What System Analysts (SA) do, is to study a business model, break it down to smaller bits of tangible information and understand how they should be processed. Then, these bits of information are compiled in the form of documents and visual diagrams ( UML, ER, IA Garrett ) for Programmers to comprehend and follow. It is impossible to put down every detail of a project at the beginning, that is because designs usually change as the project moves on and by the time the project is finished it probably has little in common with the original specs. Despite that, the initial documentation could provide a development team, a good starting point and a big picture view.
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